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At Pelican Air Services, we believe that the quality of an expedition depends on the first mile. This is why our personalized collection service has been designed down to the smallest detail to ensure optimal care for your precious wines. Our drivers, real experts trained specifically in the handling of fine wines, travel directly to your property with specially equipped vehicles. This tailor-made approach guarantees ideal transport conditions from the moment of collection. Flexibility is at the heart of our service. We adapt our time slots to your activity, whether for regular or one-off collections. Each manipulation is documented in real time via our digital system, ensuring perfect traceability from the very first moments. This attention to detail ensures that each bottle starts its journey in the best possible conditions.
The protection of your wines should not be done at the expense of our environment. This conviction has led us to develop exclusive packaging solutions that represent the perfect combination between maximum protection and environmental responsibility. Our research and development teams have created innovative packaging, certified in accordance with the most stringent ESG standards. These packaging solutions adapt to all shipping formats, from single bottles to complete pallets. Each package is designed with recyclable and biodegradable materials, offering optimal protection while minimizing environmental impact. Reinforced individual cases, secure multi-bottle boxes and our special solutions for original wooden cases ensure that every wine arrives at its destination in perfect condition.
These packaging solutions adapt to all shipping formats, from single bottles to complete pallets. Each package is designed with recyclable and biodegradable materials, offering optimal protection while minimizing environmental impact. Reinforced individual cases, secure multi-bottle boxes and our special solutions for original wooden cases ensure that every wine arrives at its destination in perfect condition.
Clearing customs to the United States can quickly become a real administrative headache. That is why we have developed an intelligent customs system that takes care of all American customs formalities. Our deep expertise in the American market allows us to anticipate and manage every aspect of the customs process. The careful preparation of documents, compliance with TTB (Alcohol and Tobacco Tax and Trade Bureau) and FDA requirements, and the advance payment of duties and taxes are fully managed by our expert teams. This proactive approach guarantees optimized deadlines and eliminates any risk of hidden costs. Our customers can follow each step of the process in real time, benefiting from dedicated expert support to answer their questions.
Our Delivered Duty Paid (DDP) service represents excellence in international delivery. Covering the entire United States, we ensure a delivery experience that is second to none, where every detail is designed for your peace of mind. Flexible delivery slots adapt to the availability of your customers, while our GPS tracking system allows you to know the exact position of each shipment in real time. Transparency is at the heart of our service, with automatic alerts at each key stage of transport. Upon delivery, our photo confirmation and secure electronic signature system guarantees perfect traceability. This premium delivery approach ensures that each bottle arrives at its destination in the best conditions, at the agreed time.
In a world where technology is revolutionizing logistics, our dedicated professional application is redefining the standards for shipping wine to the USA. This innovative digital solution transforms every aspect of shipping management, from initial order to final delivery. Designed specifically for wine professionals, our intuitive interface allows instant calculation of total costs, including transport, taxes and customs duties. Variations in pricing between American states, which are often a source of confusion, become perfectly transparent thanks to our real-time simulation system. This precision allows our customers to optimize their margins and to offer fair prices to their buyers.
Designed specifically for wine professionals, our intuitive interface allows instant calculation of total costs, including transport, taxes and customs duties. Variations in pricing between American states, which are often a source of confusion, become perfectly transparent thanks to our real-time simulation system.
This precision allows our customers to optimize their margins and to offer fair prices to their buyers. Wine tourism particularly benefits from this technological innovation. Wineries can now immediately realize the sales made during visits. In just a few clicks, a successful tasting is transformed into an international order, with scheduled shipping and all the necessary documents generated automatically. This seamless integration between the physical experience and the logistics process significantly increases the conversion rates of visits into sales.
Our vision of logistical excellence integrates a profound environmental and social awareness. This holistic approach results in concrete actions at each stage of our operations. The use of eco-designed packaging is only the visible part of our environmental commitment. Behind the scenes, our teams are constantly working to optimize transport routes, thus reducing our carbon footprint. The gradual deployment of low-emission vehicles for our local collections is a testament to our determination to contribute to a more sustainable future. The systematic recycling of our packaging materials is part of a rigorous circular economy approach. The social aspect of our commitment is reflected in a comprehensive continuing education program for our teams. We firmly believe that the quality of service depends on the professional development of our employees. Our partnerships with
local wine communities strengthen the economic fabric of producing regions, creating a virtuous synergy between all actors in the supply chain.
The complexity of the American wine market requires in-depth expertise that Pelican Air Services has developed over the years. Our mastery of federal and state regulations ensures smooth shipments throughout the United States. Compliance with the Three-Tier system and state-specific requirements is an integral part of our operational DNA. Our network of local partners, carefully selected and certified, ensures expert final distribution throughout the American territory. This national presence allows us to optimize delivery times while maintaining our high quality standards. State quota management and labeling compliance are systematically checked to prevent any potential obstacles.
Excellent service is more than just logistics performance. Our personalized approach adapts to the specific needs of each client, whether professional or individual. For domains and traders, we offer comprehensive commercial support, including pricing adapted to volumes and support.
priority available seven days a week. Individuals benefit from equally meticulous attention, with support in French and total price transparency. Our intuitive user interface simplifies every step of the shipping process, while our automatic insurance system ensures total peace of mind.
The excellence of our service is reflected in our performance indicators. With 98% of deliveries made within the announced deadlines and a customer satisfaction rate of 99%, we demonstrate our commitment to quality on a daily basis. Our presence in all 50 American states, combined with average delivery times of 7 to 10 days, makes Pelican Air Services the ideal partner for your wine shipments to the USA.
Starting to use our services is as easy as our proposal is complete. For professionals, we organize personalized demonstrations of our platform, followed by in-depth training for your teams. Technical integration with your existing systems is ensured by our experts, ensuring a smooth transition. Individuals can immediately get a personalized quote via our online platform. Account creation is quick, and our support team guides you through every step of the process. The total transparency of our rates, including all transport and customs costs, allows you to plan your shipments with complete peace of mind.
Our commitment to quality is reflected in the continuous improvement of our services. We are constantly investing in the training of our teams, the optimization of our processes and the development of new technological solutions. This ongoing quest for excellence makes Pelican Air Services the trusted partner for all your wine shipments to the United States. Contact our experts today to find out how we can transform your wine shipping experience to the US. Our dedicated team is ready to develop a customized solution that precisely meets your needs.
Contact our experts today to find out how we can transform your wine shipping experience to the US. Our dedicated team is ready to develop a customized solution that precisely meets your needs.
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